Warranty and Export Notes

Warranty

Warranty

We stand behind our products and warrant them to be free from defects in materials or workmanship as defined in their respective inspection drawings under the following conditions:

We warrant that our products meet dimensional specifications. We warrant that our products are free from significant cosmetic defects, such as scratches or dents caused by us; this warranty does not extend to cosmetic problems arising during or after shipment. We will promptly repair, replace or refund the price of any defective goods if we are informed in writing of the problem and the defective goods, are, on our request, returned to us. You must obtain a return authorization number from Customer Service before returning any goods to us.

Because we have no control over how you use our products, we cannot warrant that our products will be suitable for your particular use. We are, of course, happy to discuss our products with you to help you make an informed purchasing decision, but it is your responsibility to ensure that our product is suitable for your anticipated use. There are no warranties that extend beyond the terms stated here; there is no implied warranty of merchantability or fitness for use. Our sole liability in the event of a defect is, at our option, to either refund the purchase price or repair or replace the defective products. We cannot anticipate, and will not be liable for, consequential damages such as lost profits, business interruption, costs arising from delays, or the like.

Delivery and Shipping

We ship our products, FOB, Ithaca, New York. We will deliver the goods to a common carrier of your choice (such as UPS or Federal Express), and title to the goods will pass at that time. Unless otherwise instructed, UPS and FedEx charges will be prepaid and billed. Truck shipments will be sent freight collect unless prior arrangements have been made.

Credit

Completing a new customer form will enable us to open an account for you and determine your credit terms and limits. We will send you an invoice by mail, and for accounts with standard open credit terms, expect payment within 30 days. We accept VISA and MasterCard for accounts without open credit terms. Quantity pricing may not be eligible for credit card payment.

Jurisdiction

The purchase contract is governed by New York law. You agree that any lawsuit about the contract will be located in Ithaca, New York, and that the losing party will pay the reasonable legal fees of the winning party.

Ownership

Our designs and drawings and the tools, dies, and computer programs used to manufacture our products, whether standard or customized, and whether or not an engineering or one-time tooling charge has been paid, belong to us. We won't disclose information about your purchases to others; you agree not to use our designs and drawings to obtain goods or quotes from others.

Sole Terms and Conditions

We do not agree to any terms and conditions other than those stated here unless we have specifically agreed to them in writing.

We reject boilerplate terms as inappropriate whether they appear on the purchase order or are referred to as being in our possession and whether or not receipt has been acknowledged or previous orders have been accepted. If there is a need for more complex terms and conditions, we will be happy to discuss them with you.

If you have any questions, feel free to call Lansing Instrument Corp at (607) 272-3265.

Export Considerations

Export Packing

If special packing is required to make a safe shipment, the cost will be quoted when we quote the cost of the goods.

Export Shipping

Remember that we ship, FOB, Ithaca, New York. The costs of freight, insurance and, if any, taxes and customs duty are your responsibility. We will tell you the cost of shipping options. You must tell us which option you choose. Shipments will be sent freight collect unless prior arrangements have been made.

Export Payment Terms

Invoicing and payment are in U.S. dollars. Payment can be made by:

• VISA or MasterCard. This is the preferred method for payments under $1,000. It is convenient, minimizes fees and provides a simple method for currency exchange.
  
• Wire transfer. All bank fees must be paid by the purchaser. Call or fax for instructions.
• A check denominated in U.S. dollars and drawn on a bank in the United States or Canada. All bank fees must be paid by the purchaser.